Important Policies
Location: The new Personal Balance Massage Therapy studio is located inside Salon Camion at 801 Main Street, Walpole, MA 02081
Parking: There is a private lot with convenient customer parking clearly marked on the left. Please do not park on the right side of the lot as that is reserved for the upstairs tenant.
Arrivals: Please plan to arrive at least 10 minutes before your appointment to allow yourself a few moments to settle in. For first-time appointments, please arrive 15 minutes before your appointment to allow time for filling out an intake form if you have not already done so electronically. Late arrivals may result in a shortened session. Please be considerate of other clients' time.
Bookings: Sessions are by appointment only. Appointments should be made 24 hours in advance. Regina is a sole practitioner and unfortunately cannot regularly accommodate walk-ins, but will always fit you in if possible. Please call 617-347-4185 for possible same-day availability.
Cancellations: If you must cancel your appointment, please do so at least 24 hours in advance. Appointments canceled less than 24 hours before your scheduled appointment will result in a charge of 50% of the session fee. Thank you for your cooperation.
Illness: Please DO NOT come in for a massage if you are sick. Regina will work with you to reschedule for when you are feeling better.
Payments: Payment is due in full at the time of service. You may pay by credit card (you can prepay with card on the website or pay with your card at the studio), cash (please bring exact, as Personal Balance cannot always guarantee having change on hand), or Venmo, @ReginaPBMT.