Privacy Policy

Last updated: [10/30/25]

Personal Balance Massage Therapy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit our website or use our online booking system.

1. Information We Collect

We may collect the following types of information:

  • Personal Information such as your name, phone number, email address, and appointment details that you voluntarily provide when booking a session, signing up for updates, or contacting us.

  • Intake information you provide through our booking platform, as required to deliver safe and appropriate massage services.

  • Non-personal information, such as browser type, device, or pages visited, may be collected automatically through the use of analytics or cookies.

2. How We Use Your Information

We use your information to:

  • Schedule and manage your massage therapy appointments

  • Communicate with you about bookings, reminders, and service updates

  • Maintain client records as required by professional and ethical standards

  • Improve our website and client experience

We do not sell, rent, or trade your personal information with anyone.

3. Online Booking and Third-Party Services

Our online scheduling and client management services are provided through MassageBook.com.
When you book an appointment, your information is securely handled by MassageBook according to their Privacy Policy.
We may also use other trusted services (such as email or website hosting) to operate our business. These third parties have access to personal information only as necessary to perform their services and are required to protect it.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, please remember that no internet transmission or electronic storage method is completely secure.

5. Cookies and Website Analytics

Our website or hosting provider may use cookies or analytics tools to measure site performance and improve usability. You can adjust your browser settings to decline cookies if you prefer.

6. Your Rights

You may request to review, correct, or delete your personal information by contacting us directly. We will comply with applicable privacy and record-keeping laws.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact:

Personal Balance Massage Therapy
Email: regina.PBMT@gmail.com
Phone: (617) 347-4185
Walpole, MA 02081